MrExecutive Automotive

“Had a great experience at Executive Auto. I took my car in because the axle was making noise, and Steff did an excellent job fixing it. The issue was diagnosed clearly, and the repair was handled professionally. The car is running smooth again. Appreciate the quality work and straightforward service

Great service and a wonderful team car experts and technicians

Absolutely amazing service! Had a tire puncture repaired and I couldn’t be happier. Hosen and Andrew are hands down the best in the business. They know exactly what they’re doing, work fast, and make sure everything is done properly and safely. Honest, professional, and super friendly guys. You can tell they truly care about their customers and take pride in their work. If you need any tire repair, this is the place to go. Highly recommended!

I took my car to them for the first time and it was a fairly good experience. They were busy and straight up about prices and time. I had my brakes and rotors changed all around which was fine but then the next day it was scraping again just like before I had it fixed, so I called back and they said bring it back the next day. I brought it back and they said my calliper was stuck open and would fix/replace it on the Sunday. So I dropped it off Sunday morning and when I picked it up later in the day it didn’t seem like it had any problems. But on my way to work the next day, it started scraping AGAIN! So I called them and they said bring it back later on that day after I got off work which I did. Then I talked to a different guy there saying he wouldn’t be able to do it that day when I had showed up after work like they had asked, he then proceeds to tell me “ Doesn’t work that way” whatever that means ( he didn’t not seem to be in a good mood. At ALL! ). Even after explaining to him everything I’ve been told by the shop. Then when I got home after that interaction I realized they had loosed my E-brake while replacing the brakes and rotors and I had 0 E-brake; which is not only dangerous but unprofessional. I paid quite a bit of money for nothing really to be fixed. I had paid twice and left feeling let down. The shop definitely need better communication. The owner was super nice and straightforward but they workers themselves need better customer service and education. I’m not sure everyone working there knows what they are doing; especially leaving me without an E-brake feels like a very rookie mistake. I ended up taking my car to another shop to finish fixing what they had messed up and they didn’t even charge me! I won’t be talking my vehicle here again! Not only because it seemed like they were uneducated but because of the customer service aspect ( the last Person I talked to was fairly rude. ) and lack of communication of all the staff. Overall, the owner “Muzaffar“ was great but his staff need some improvement!