Amazing staff. Very friendly and knowledgeable
This shop came highly recommended, so I was surprised by my experience. Came in for a straightforward oil change. Got home and found the oil level reading low β on a job where filling the oil *is* the job.
When I called to flag it, the response was "it was filled to spec" β dismissive, no explanation, no accountability. Then: "bring it back and we'll top it up." No acknowledgement that I'd just driven 30 minutes home, or that this shouldn't have happened in the first place.
Verify your service is complete before leaving. Reputation didn't match my experience.
I recently brought my Mercedes to European Automotive for service, and the experience was outstanding from start to finish. The team was professional, knowledgeable, and took the time to explain everything clearly. They diagnosed the issue quickly, completed the work on time, and made sure my vehicle was running perfectly before I left.
What really stood out was their attention to detail and commitment to customer satisfaction. Itβs not easy finding a shop you can trust with a luxury vehicle, but European Automotive exceeded my expectations. The quality of workmanship, honest communication, and fair pricing make them my go-to service center. Service so exceptional I traveled 100+km.
If you own a Mercedes and are looking for expert service and exceptional customer care, I highly recommend European Automotive. Iβll definitely be returning for all my future maintenance and repairs.
Very personalized service, very courteous staff, happy with pricing, super impressed with the thoroughness of their photo and video records of their diagnostic work!
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