Camrose Chrysler LTD

Awesome dealership! Small town service with aggressive pricing, can 't be beat!!!

(I would leave a 0 Star review if i could)<br><br>I am very disappointed with the services i have received at Camrose Chrysler. I brought my vehicle in to have the rear main seal replaced. I was told it was just sweating (not a leak yet), and was not an issue currently, but could become an issue later on so we decided to replace it now. Less than a year later, the rear main seal is now LEAKING, rather than just sweating, and i had to go back several times due to an intense, burning smell which still hasn't been fully resolved.<br><br>During one of the services for the burning smell, an employee accidentally dropped my fob while walking to return it to me. When the fob entered their possession for the service, it only had Minor Cosmetic Damage, including an orange mark on the screen, and a small chip out of the top right corner (images attached for reference). The drop caused a very large chunk to be lost out of the top *left* corner (circled in red, image attached), and resulted in the battery compartment and battery not remaining in place. A manager came down, and they said they would see what they could do. Their resulting fix was taping up my fob with scotch tape, just to make it function.<br><br>I recently phoned, seeing if they were willing to help cover the cost of a new fob, and the manager immediately got abrasive and defensive, trying to gaslight me into thinking that "the fob was broken when they got it" and that i was aggressively "demanding" that they cover the entire price, when i was simply phoning to see if they were willing to cover something at least, in a goodwill effort to keep a customer. The end result was completely the opposite, an experience that did nothing but push me away aggressively<br><br>I am extremely appalled by their horrible service, and their consistent inability to do the job right the first time

Always helpful

Super friendly staff. No hidden fees when I was buying a vehicle. Would give more stars if I could!

Leticia and Mikayla in the service department were great!