Shell Recharge Charging Station

Got only 48kw

Checked in May 12th / 4:30 pm. Used this station (33325) in April - no issues. It took 25 minutes to get a connection this time. Called the support line multiple times - could not get through to anyone! Had to download the Shell app again to finally get it to work. After 10 minutes of charging it stopped charging due to a connection "fault". I received enough juice to get home so did not attempt a restart. A convenient location but will not rely on this location in the future. What did I get? 22 kW in 13 minutes ...avg rate 103 kWh. Cost $12.63 ..$0.565 kW. Thank goodness for Tim Horton's across the street!

I guess one shouldn't be surprised that an oil company makes the user experience at the charger as terrible as possible. They need to learn the plug it in, scan the card and start charging approach instead of the many steps required with their app .

Busy area