Dropped a friend’s car off for an appointment for a front end brake job. Was called and told they couldn’t find the Key for the locking Lug nuts. Lo and behold the Key for the locking lug nut was in the GLOVE COMPARTMENT AS STATED. If these guys can’t bother to look for more than 15 seconds in the glove compartment then I wouldn’t trust them with my car
I met an extremely rude personnel at the front desk at your Kingsway Sudbury office today being the 11th May 2026, upon reaching the front at 08:15am before my 08:30am appointment and I had to cancel my appointment immediately as I do not trust the attitude nor posture to professionalism. He claimed to be the manager and was rude and shouting when asked a question.
I have never seen such response to a customer and possibly a red flag as regards managing customers and service delivery.
I wouldn’t recommend such a place for service going forward.
Did a great job with an exhaust repair. Highly recommend.
Today June 12th 2026, I visited them for the oil change and the filter change in the morning and they told me for the $63+taxes for the regular one that's worth for 5000 kilometers I agree with them and when it's about to pay the charge me $83 and they added the hidden charges, that never told me in the beginning, I feel this place is using cheap oil and consuming your time, don't come to this shitty place. They are cheap and expensive and don't know about customer service.
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