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Jy Auto Mechanic Shop, Safety inspection -Auto Collision Repair Center (AFFORDABLE & work-in Auto Shop)(10% Discount PROMO logo

Jy Auto Mechanic Shop, Safety inspection -Auto Collision Repair Center (AFFORDABLE & work-in Auto Shop)(10% Discount PROMO

New branch, 70 Borden Ave S unit12, Kitchener, ON N2G 3R5
Auto Mechanic
4.6
★★★★★
1018 Google Reviews

About Jy Auto Mechanic Shop, Safety inspection -Auto Collision Repair Center (AFFORDABLE & work-in Auto Shop)(10% Discount PROMO

Jy Auto Mechanic Shop, Safety inspection -Auto Collision Repair Center (AFFORDABLE & work-in Auto Shop)(10% Discount PROMO is a trusted provider of Auto Mechanic services located in Kitchener. They focus on delivering high-quality workmanship and exceptional customer care for every vehicle.

Customer Reviews for Jy Auto Mechanic Shop, Safety inspection -Auto Collision Repair Center (AFFORDABLE & work-in Auto Shop)(10% Discount PROMO

4.6
1018 reviews
SK
Snehal Kothari

⭐ 1/5 — Very Bad Experience - I would give MINUS 5 star if I can give.<br><br>I’m posting this review on behalf of a friend who recently had a really bad experience with Jy Auto Mechanic Shop. After hearing what happened, I honestly feel others should know about it before trusting this shop with their vehicle.<br><br>My friend took his Hyundai Elantra to the shop for a front bumper paint job. Unfortunately, the quality of the work was extremely poor. The paint finish was very bad, and the paint actually started peeling off within just 1.5 months. For the amount of money they charged, this kind of quality is simply unacceptable.<br><br>What made the experience even worse was that while one of their employees was taking the car into the garage, they hit a pillar and damaged the passenger-side door, causing a dent and scratches.<br><br>When my friend pointed out the damage, the shop told him that they would take care of it after completing the bumper work. However, once the bumper work was finished, they changed their attitude and refused to repair the door damage. Instead, they started asking for additional money to fix it, even though the damage had happened while the car was in their possession and was caused by their own employee.<br><br>On top of that, the fog lamp fitting was very poorly done, and the overall fitting and finishing of the bumper parts were also extremely disappointing.<br><br>The whole experience was frustrating from start to finish. The workmanship was poor, the paint quality was terrible, and most importantly, the shop did not take responsibility for the damage caused by their own team member.<br><br>Paid a significant amount of money and got poor-quality work, damage to the car, and absolutely no accountability afterward.<br><br>Based on my friend's experience, I would not recommend Jy Auto Mechanic Shop. There are plenty of places where you can get your vehicle repaired professionally, and in my opinion, this isn't one of them.<br><br>Very poor workmanship + poor customer service + terrible attitude = extremely disappointing experience.

AM
Abiola taiwo Martins

Subject: Honest Review and Feedback on My Experience at JY Autos<br><br>I am extremely dissatisfied with the way I was treated at JY Autos and feel compelled to share my honest experience.<br><br>Despite the positive local relationship and familiarity that many Nigerians may have with some of the staff, my personal experience with JY Autos has been very disappointing.<br><br>I found the management’s approach to customers to be, in my view, unnecessarily complicated and frustrating. I was left with the impression that customers can be led on, encouraged to pay for services, and surrender their vehicles, only to later face additional difficulties and unexpected responsibilities.<br><br>The organization also appears to lack proper coordination. As a customer, I found myself having to repeatedly follow up with different staff members just to get the work on my vehicle addressed. This is extremely frustrating, particularly when you have already entrusted your vehicle and money to a professional automotive service centre.<br><br>I have lived in this city for about 10 years and have dealt with mechanics and automotive service providers at different levels, including dealerships, established companies, and independent mechanics. Unfortunately, JY Autos has been my worst experience so far.<br><br>What frustrated me most was that a workshop that is supposed to provide a complete solution for your vehicle collected payment, took considerable amounts of my time, and then directed me to source vehicle parts myself. As a customer, I found this extremely inconvenient and unacceptable.<br><br>Although the owner may appear friendly and speak politely, I personally found his approach to be manipulative and crafty. This is my honest perception based on my experience and interactions at the workshop.<br><br>I am sharing this feedback not out of malice, but because I believe customers deserve transparency, proper communication, accountability, and professional service after entrusting their vehicles and money to a business.<br><br>Based on my experience, I would not recommend JY Autos to anyone, and I do not intend to use this workshop again.<br><br>I sincerely hope the management takes this feedback seriously and reviews its customer-service practices, internal coordination, communication, and overall approach to handling customers and their vehicles.<br><br>This is my honest review based on my personal experience.

OO
Olakunle kingsley Omoyeni

Subject: A Warning to Customers — My Disappointing Experience at JY Autos<br><br>I was referred to JY Autos by a friend,<br>Unfortunately, what I expected to be a good experience quickly turned into a nightmare.<br><br>Based on my personal experience, I would strongly advise anyone considering this workshop to be very careful. I felt that once I had surrendered my vehicle and made payments for the work, the situation changed significantly. What initially appeared straightforward became complicated, frustrating, and time-consuming.<br><br>One of my biggest concerns was the lack of proper coordination among the staff. I found myself having to repeatedly follow up with different people just to get updates and ensure that work on my vehicle was progressing.<br><br>What was even more frustrating was being asked to source vehicle parts myself after I had already entrusted my vehicle and paid for service. For a customer who expects a professional workshop to provide a solution, this was extremely disappointing.<br><br>I also found the owner’s approach to be, in my personal view, very manipulative and crafty. Although he may appear friendly and speak politely, my experience left me feeling that customers can be reassured initially and then face a very different situation after their vehicle and money have been committed.<br><br>My honest advice is: be extremely cautious before leaving your vehicle or making significant payments.<br><br>For me, this experience has completely destroyed my confidence in the workshop. I will not be returning to JY Autos, and based on my experience, I cannot recommend this workshop to others.<br><br>This is my honest review based on what I personally experienced as a customer.

Reviews sourced from Google

Contact Shop

Phone
(647) 471-0802
Website
https://jyautoshop.com/
Location
New branch, 70 Borden Ave S unit12, Kitchener, ON N2G 3R5, Kitchener, ON
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