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LUTEX AUTO

586 Steven Ct, Newmarket, ON L3Y 6Z3, Canada
Vehicle Inspection
4.8
★★★★★
23 Google Reviews

Services Offered

Fuel System Vehicle Inspection

Google Reviews

4.8
23 reviews
GG
G G

I would like to thank the Lutex Auto team for the excellent service, responsiveness, attentiveness to the client, and high standards professionalism. Thank you Anatoliy, and thank you all!
Galina

FD
Faith Dennis

We called them in the morning to ask about helping us re attach my rearview mirror. They told us to come in anytime during the day. I showed up at 4pm and was greeted so nicely by someone at the front desk. He told me to make myself comfortable in the waiting area and offered me a coffee while I waited. His mechanic handled everything and they wouldn’t take payment for their time or resources. Very happy with their service and will definitely recommend them to others in the area!

IM
Izzy McWilliams

Very prompt and helpful customer service! I went in to get my car's AC checked out since it seemed to stop working over the winter sometime. I need it for the hot months which are fast-approaching. I was in and out as a walk-in within the hour with the fix! Thanks, team!

AY
Anding Yu

Lutex Auto is very professional and cost friendly auto service shop.
The staff are very helpful and knowledgeable. I will highly recommend you to contact them for better service and price!!

AM
Aleksey Malitskyy

If I could have given it less, I would have given it a minus. It feels like they're doing a poor job on purpose just to make money a second time.
I agreed to replace the hub and two seals, and the price was very reasonable.
I brought the car in, and during the repair process, I agreed to only replace one seal and the hub for that price, as the case was complicated and there was a lot of rust.
A day later, I noticed that the leak hadn't gone away, but had actually gotten worse.
Also, a lug nut had come loose (it wasn't tightened).
I called, reported it, and asked them to fix it. They said there were no spots left and they'd call back.
I didn't wait long, so I decided to come in, but they told me I'd have to pay a second time. I was outraged and went to another service station.
Verdict:

The old seal hadn't been completely removed, and the new one had simply been hammered on top of the old pieces, which is where the leak came from.
The hub wasn't tightened at all; the guys unscrewed the bolts by hand.
Be careful with this service center.

Reviews sourced from Google
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