Royal Auto Body

Robert was super helpful in arranging a car rental; professional, knowledgeable, and quick to fix our car. They even washed our car! Absolutely recommend them! A great and friendly spot in Pickering.

It was my first MVA collision..I was very shaken by it. I spoke to Robert - welcoming, calm , knowledgeable, customer friendly and definitely he goes beyond 😄 his job. Few of my experiences: Robert ensured that I pick up car in no-wintery weather if it was going to be all season tire & flexibility with appointments, kept me updated. I got delayed yesterday (Nov 19th) at work ( could not leave early on of those days) I said I will be there before 6pm to pick up my car but I went to Enterprise at 6pm exactly!!! ( their closing time 😫😲)

My heart was racing , i felt terrible 🏁 🏎 ♥️ when Robert called..."where are you? ". I told him. He was understanding, spoke to Enterprise and had a plan so I don't delay with car seat switches. At the Enterprise- Taylor and Leena were very understanding/friendly - got the process done. They came with me in the rental car to drop my toddler and myself at Royal Auto shop..Not only that the men helped me switch my car seat and the bags. I said no no...they all pitched . We worked as a team with jokes & laughters. I 💞 truly felt that day " what's goes around, comes around ". I even mentioned to Robert. Honesty, it could have a been a disaster experiences in a friday evening..late closing time. ROBERT stayed behind from 4 or 5 pm to deliver car today 😲😲!!!!! Oh..man...!
Robert from Royal Auto body at Pickering and Enterprise Rent a car Pickering ( Taylor and Leena) 🚗 ...truly deserve a raise or praise for genuinely helping customers from their ❤️. By the way my car looks like I just brought it...so shinny and washed and well done ,Auto body work. Amazing 👏 🤩 Thank you to the team 🙏 🙌 👏 💙

Had my first accident in Sept.took it to Royal Auto Body.This place should have 10 stars in the 😀😀😀my opinion, they treated me with the most respect.The job they done on my car was so great you wouldn't even known it was damaged. Thanks Royal Auto Body

Update:

Followup call from Jan at Royal and was provided with a solution and issue was resolved. Amazing customer service.