German Star Motors Ltd

한국어로 소통 가능 합니까 !<br>GLC300. 2020. 72000km<br>How much is cost for Service A ?<br>Please let me know. Thanks

!DO NOT GO HERE!<br>would give 0 stars if i could.<br>i called before hand and told them my exact car make and model and the exact problem he booked me in for an appointment Monday. when I showed up he immediately shamed me about the floor of my car being covered in dirt and that my car wasn’t as clean as his usual customers cars are. I am a girl and he asked me to pop the hood then immediately after asked me if I even knew how to I replied yes and pop the hood. there were a couple pieces of pollen on the top of my hood and he told me it was gross shit and he didn’t wanna work on dirty cars. all that needed to be done in my car was for him to go into the programming and get the code that tells me what’s wrong with my transmission. He told me that before he could even start any fixings of my car he would have to clean my engine for $80 because it was dusty. I asked him if the dustiness of my engine affects him going into the programming of the transmission and he said no so I said I would not like to pay the $80 for my car to get cleaned. he then immediately refused me and said he doesn’t like working on dirty cars and that he doesn’t like getting his hands dirty even though he’s a mechanic and the owner of the store. he talk to me and treated me as if I was beneath him and I was only at the autobody shop for five minutes tops before he turned me away. over the phone I told him the exact make and model of my car and he said yes he can fix it and when I came he told me that he was doing a favour for me because they don’t normally fix these types of cars. both the owner which is the man I spoke with over the phone and in person and his wife are super rude and entitled. They chose to send me away today because my car was too dirty for them to work on even though it’s barely dirty and I could just take it to a car wash and get it cleaned for like 10 bucks. I was treated so poorly and so rudely and was shamed the whole time and I’m glad he didn’t work on my car because he was an awful person.

Just get it done yesterday, the problem was minor but the service was fairly decent. Mike is certainly the man! Thank you Mike and Alena!

Had an issue with my GLK350 and somehow found him through google. He was able to not only to bring it in within a couple of days, I had it back the next day. He was very knowledgeable with the exact issue and diagnosed it right away. The cost very reasonable and a pleasure to talk to.

Red flag when they had me sign a blank service document.<br>Like others before me they pushed me for work that was not needed on my 30,000km SLK.<br><br>Please be care full<br>She kept talking about I need to do transmission service every 5 years or 60,000. They were not able to connect to my computer so I decided not to push it and left.<br><br>How could they not connect to a German made Mercedes Benz, even if I imported it. Their software was all in German.<br><br>I strongly would not recommend