Apple Auto Glass Thunder Bay

Showed up at 20 mins before close to drop off keys (which isn't great), door was locked and it looked like the office was closing but one guy was in there packing up. He walks over, looks at me, rolls up a carpet at the front and leaves. Comes back, I knock on the door and just show him my key. He walks up to the door, looks at me, grabs the next carpet and leaves. He looked out one more time from the back and ignored me again. Couldn't be bothered to say hey sorry no one's able to help you out because they left already, couldn't bother to say if there's a key drop, no customer service of any kind. Cancelled my appointment, I work in the service trade and I wouldn't treat anyone with that kind of disrespect. If that's how they start out I don't want to know how they are beyond that.

I recently had a rear window replaced on my truck. The folks at Apple Auto Glass were fantastic to work with and had the job done in a very timely manner. They also took the time to remove all the broken glass from the interior of my truck and washed the exterior.

I will definitely recommend and utilize their services in the future.

Went to Apple, bought a windshield they recommended and after a month the window cracked from a single extremely small stone chip. Brought it in to the guy to take a look at it and he said to me there is nothing he can do about. Word of advice buy the OEM windshield from the manufacturer. The one that they push (third party) is not good. They do supply the manufacturer windshields which are general better

they did an amazing job when I dropped my truck off there very fast workers and very great customer support