I had a very positive experience at Krown Rust Control Waterloo and I’m genuinely happy with the service I received. I’ve been to different places before for oil spray and rust protection but this location really stood out to me.
From the moment I arrived, the staff were welcoming respectful and professional. The lady at the front desk was especially kind patient and very professional in the way she spoke and helped me.
The team took the time to explain everything clearly. They even gave me a rust protection spray can for some areas inside my vehicle that already had rust so I could maintain and protect it myself. That was something I really appreciated.
They also had some difficulty opening the hood of my vehicle to complete part of the work but instead of ignoring the issue, they were honest and transparent about it. They told me that once I fix the hood problem, I can bring the vehicle back and they will complete the remaining work free of charge. That level of honesty and customer care means a lot.
Overall, I left very satisfied and confident in their service. If you want your vehicle to last longer and stay protected from rust, this is definitely the right place to bring your car.
10/10 on all levels. Customer service from both front and back of house was impeccable and friendly. They went above and beyond with the whole service. The play area was perfect to help my toddler during the wait. Service was completed fast. Will be going back :)
Excellent service. Had a my vehicle detailed. I think was even cleaner than when I purchased it from the dealer. Service was prompt. My vehicle was ready when indicated. Definitely my new go to for detailing. They of course do rust proofing. Will be recommending to all my friends!
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