Basco Automotive Services

Update: I paid for a diagnostic. That is what I took my car in for and I was very clear on that when I filled out the booking form online. I asked for the details of the diagnosis as normally I get a print out to which I did not.<br>I requested for the information about the diagnosis that I PAID FOR to be related to my partner because I'm not mechanically inclined and knew he would understand it better. He DID NOT harass you on the phone and ask for free advise. He asked about the diagnosis and then why it was not working properly when I left which also shows that there was no test drive before handing the car over to me.<br>Then, I get home and we opened the hood together to find that disconnection. I apologize for not saying the correct mechanical term for it but really, like I mentioned, I am not mechanically if inclined. No, it was not removed by us. It was noticed without touching under the hood at all. Instead of being accountable and taking responsibility for your company's own mess up, you chose to attack your customer's truth online. That is incredibly un-professional, dismissive, rude, arrogant, and abrasive. You just demonstrated on your own review the truth that I wrote.<br><br>I would not recommend this shop. I found him to be impatient and abrasive. Then, when i left, my car was worse because they didn't put it back together properly. I went back and they did fix that. But when i got home which is out of town, my partner checked under my hood as it was still running worse then their assessment and a hose wasn't put on. That's two mistakes based on not checking their work properly.

Owner had been changed since my last visit in April. Previous technician gave so much more details about the vehicle’s condition. Oil change price also had increased a lot compare to outside market price.

I brought my car in for an AC recharge and asked how long it would be but let them know there was absolutely no rush, it was in and out in under two hours and the price was very reasonable. Professional and friendly staff. Highly recommend this place!