The lady working at the returns counter on June 11 demonstrated very poor customer service skills. Her attitude came across as unfriendly, dismissive, and unnecessarily confrontational. Rather than attempting to assist customers, she appeared indifferent to both their concerns and the reputation of the business.
I understand that everyone can have a difficult day, but based on this interaction, it did not seem to be an isolated incident. The behavior appeared habitual rather than exceptional. The experience was disappointing and did not reflect the level of service I would expect from a retail establishment.
Always friendly service, great advice and easy returns if things don't work out at Princess Auto. The best place for DIY projects !
Cant beat their prices
Un service extraordinaire
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